Funding and the NDIS
Paying for our programs with your NDIS plan
There are three ways an NDIS plan can be managed. How yours is managed decides who pays us and what we need from you. Because Rancare Connect is a registered provider, all three work.
The three ways to manage NDIS funding
| How the plan is managed | Who pays us | Can you use Rancare Connect? | What we'll ask for |
|---|---|---|---|
| Self-managed | You, your nominee or your representative pay our invoices and keep the records. | Yes | The best email for invoices. |
| Plan-managed | Your plan manager pays our invoices for you. | Yes | Your plan manager's name and email. |
| NDIA-managed (also called agency-managed) | The NDIA pays us directly. | Yes. NDIA-managed funding can only be used with registered providers, and we're registered. | Your NDIS number and plan dates, at intake. |
Some plans mix these, for example self-managing one part and having the NDIA manage another. You can also ask the NDIA to change how your plan is managed at any time. Read about managing your plan on ndis.gov.au.
Not sure how your plan is managed?
It's written in the participant's NDIS plan. If you can't find it, ask your support coordinator, your plan manager or your local area coordinator, or just choose "Not sure" on our enquiry form and we'll work it out with you.
No NDIS plan yet? You can still enquire. Tell us where you're up to.
Which part of the plan pays for each program?
Rancare Connect to confirm which NDIS support categories each program is claimed under, so families can check their budget before they call.
For support coordinators
Referring a participant
Use the enquiry form and choose "Support coordinator" as your role. It asks for the participant's age, funding type and program of interest, so we can tell you quickly whether we have a place.
Or call 0493 475 410 or email admin@rancareconnect.com.au.
Our registration
- Legal name
- Rancare Connect Pty Ltd
- ABN
- 35 661 454 039
- Status
- Approved
- In force until
- 22 September 2028
- Registration groups
- 11
- Head office
- Hastings VIC 3915
Confirm our registration on the NDIS Commission register (search "Rancare").
NDIS rules are changing under new legislation. This page was checked in October 2026. For the latest, see ndis.gov.au or ask us.